First response from Satya Nadella following the Microsoft outage: “Yesterday, CrowdStrike…”

With a “critical” severity rating, CERT-In has released an advisory regarding the Microsoft outage brought on by the Crowdstrike upgrade.

First response from Satya Nadella of  CrowdStrike

On Friday, American cybersecurity firm CrowdStrike launched an update that “began impacting IT systems globally,” according to Microsoft CEO Satya Nadella.

“We acknowledge this problem and are collaborating closely with CrowdStrike and other industry players to offer clients technical direction and assistance to securely restore their systems back online,” Nadella wrote on X.

The Friday outage caused operational disruptions for banks, TV stations, airlines, and other industries. CrowdStrike’s flawed Windows upgrade was shown to be the primary cause.

A flawed upgrade on CrowdStrike’s Falcon Sensor, an IT product intended to safeguard Windows PCs, caused the disaster. George Kurtz, CEO of CrowdStrike, claims that the problem was located, isolated, and that a solution had been implemented. Kurtz shared this information on the social media network X.

According to Microsoft, the update problem went live on Thursday at 1900 GMT and did not impact Mac or Linux PCs. By Friday morning, many businesses were suffering difficulties.

Widespread effects of the outage included the grounding of American Airlines, United Airlines, and Delta as a result of “communications issues.” Despite reporting IT issues, Air France continued to operate at several important Paris airports.

The disruption in India resulted in the failure of airline check-in systems, delaying and canceling numerous flights. About 200 flights were canceled by IndiGo alone. Prolonged delays were caused by the switch to manual booking, check-in, and boarding procedures.

Although some airline operations have resumed, it will likely take some time for the industry to recover from the delays and cancellations. In order to control the situation and reduce interruption, the Airports Authority of India (AAI) and Union Minister of Civil Aviation, Rammohan Naidu, gave passengers the assurance that manual techniques will be used.

The Reserve Bank of India (RBI) reports that while the country’s payment and financial systems remained mostly unharmed, about ten banks and non-bank financial companies (NBFCs) had minor setbacks that have since mostly been fixed.

ALSO READ : The company behind unprecedented global IT outage , What is Crowdstrike